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Refund Policy

We strive to provide flexibility for our guests while also ensuring fair booking practices. Please note our refund policy as follows:

  • Cancellations made more than 21 days before the scheduled stay are eligible for a refund, less a 30% penalty fee based on the total accommodation charges.
  • Cancellations made 21 days or fewer before the scheduled stay are non-refundable and will be charged the full amount of the reservation.
  • No-Shows (failure to arrive on the scheduled check-in date without prior notice) will also incur a 100% charge and are not eligible for a refund.

Refunds, where applicable, will be processed through the original payment method. Please allow up to 10 business days for the refund to reflect, depending on your bank or payment provider.